Solutions Architect, APAC

• 5+ years in solutions/implementation engineering with strong customer-facing experience
• Hands-on expertise with RESTful APIs, SQL, JavaScript (tracking/pixels), and light backend scripting (Python/Node)
• Proven ability to troubleshoot integrations end-to-end — webhooks, pixels, API auth, and data flows — using tools like Postman, cURL, and DevTools
• Strong communicator who can translate complex technical topics for both dev and non-technical audiences
• Familiarity with ecommerce platforms (Shopify, attribution, LTV/ROAS) and modern cloud/network fundamentals
• Track record of partnering with CS teams, gathering customer feedback, and managing multiple implementations simultaneously

As a Solutions Architect at Triple Whale, you’ll play a pivotal role in shaping how the most innovative ecommerce brands leverage our platform. We’re looking for a strategic problem-solver who can bridge the gap between cutting-edge technology and real-world customer needs. You’ll be the go-to expert for architecting seamless integrations, optimizing data flows, and driving technical success across our most complex accounts. If you're passionate about solving hard problems, building scalable solutions, and making a tangible impact at a high-growth company, this is your opportunity to lead from the front.

*Applicants must currently be based in Australia and be legally authorised to work in Australia.*

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

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What Do We Do?

Triple Whale is the AI operating system built for modern commmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it hurts your bottom line.

We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the only AI harness in commerce — Moby — letting you tap any LLM you want, grounded in the full context of your business. Moby doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.

The result: more than 65,000 brands like Kitsch, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.