Forward Deployed Software Engineer
ConductorAI, Washington, DC
What you will do
- Go onsite to customer environments to configure, optimize, and support ConductorAI software, including customizing workflows for specific customer use cases and troubleshooting the system
- Write and maintain production-quality code in Python and TypeScript within a small engineering team
- Work directly with users to gather feedback, understand workflows, and translate insights into actionable product requirements
- Debug and improve system reliability, performance, and usability based on real-world customer usage
- Build and deliver technical demonstrations to new and existing customers
- Collaborate with the product and engineering team to develop new features, with a direct line from customer need to shipped capability
- Identify opportunities to automate manual processes and improve operational efficiency at customer sites
- As a core team member, contribute to company strategy, culture, and evolving responsibilities as we grow