Senior Solutions Engineer

The role

As a Senior Solutions Engineer, you are a commercially minded technical specialist working as a strategic co-pilot alongside New Business Account Executives and Account Managers .Your primary mission is to drive revenue growth, accelerate deal velocity, and ensure technical win rates across active sales opportunities. You bridge the gap between complex technical capabilities and strategic business outcomes, translating Trustpilot's value proposition into compelling commercial solutions for upper mid-market and enterprise companies that instill technical confidence and convert prospects into long-term customers.

You partner closely with sales teams during technical discovery to uncover high-value business challenges, map customer requirements to clear commercial outcomes, and drive Annual Contract Value (ACV) growth.

This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation.

All jobs

Senior Solutions Engineer

Trustpilot , New York +1

The role

What you need

Proven track record (5+ years) in a senior pre-sales or customer-facing technical role, consistently driving ACV growth within within complex B2B SaaS environments
Strong commercial acumen with demonstrated ability to align complex technical solutions with C-level executive priorities and strategic outcomes
Deep technical expertise in modern web technologies, web architecture, REST APIs, webhooks, and enterprise SaaS integrations, with a knack for simplifying complex topics for non-technical stakeholders
Extensive experience co-selling alongside Enterprise Account Executives to navigate multi-stakeholder, high-value deal cycles for upper mid-market and enterprise prospects
Adept at running high-impact PoCs, managing multiple active enterprise deal evaluations concurrently, and systematically removing technical friction to boost deal velocity
Proven ability to lead cross-functional alignment across Sales, Product, Engineering, and Implementation to safeguard technical win rates and seamless customer onboarding
Highly organized, proactive self-starter with a passion for solving complex enterprise customer challenges though innovate technology solutions

What's in it for you?

A competitive base salary of $97,000-$110,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission or other benefits.
Ability to work with the top account executives at Trustpilot and learn from them.
20 vacation days + 2 personal days +10 paid holidays per year.
2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist.
Full health insurance.
401k matching your contributions dollar-for-dollar up to 4% of your base salary.
Discounted club membership at Life Time Fitness.
24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health.
A friendly, open office complete with a rooftop deck with wifi and snacks and drinks.
Extra treats and events during the month — think ice cream carts, coffee bars and massages, to name a few.

Additional information

We are passionate about what we do. Our Commercial organization is diverse, collaborative and it is a fun place to work. Our culture is fast-paced, and our employees grow as we do. You will have plenty of personal development and coaching opportunities. We are a global organization with head office in Denmark, Copenhagen.

About Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Senior Solutions Engineer

The role

Senior Solutions Engineer

The role

What you will do

What you need

About Trustpilot

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