IT Engineer | Operations
Valtech, North Macedonia - Remote +1
The role
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
The role
As an IT Engineer | Operations, you will take ownership of second-line IT support and the administration, maintenance, and continuous improvement of our IT environment across Windows, macOS, and Linux. You will work hands-on with endpoint management, Microsoft 365, identity and access management, infrastructure, and automation to ensure reliable and secure IT services across our organization.
What will you do?
- IT Operations & Troubleshooting: Handle second-line support and escalate incidents, troubleshoot complex endpoints, operating system, application, network, and access issues, and drive problems through resolution.
- Endpoint & Identity Management: Manage the lifecycle of Windows and macOS devices, administer Microsoft Active Directory and Entra ID, and manage user accounts, permissions, authentication, and access.