Technical Account Manager
Vectra, Bangalore, Karnataka, India +1
The role
The Technical Account Manager (TAM) is a critical role at Vectra and is responsible for developing and managing Vectra’s customers in an assigned region. You will own the relationships with your customers, connecting with key business executives, security and IT stakeholders to develop an understanding of their strategic business needs and goals.
What you will do
Your Impact
Leveraging this customer knowledge and your expertise in Vectra products and cybersecurity, you will provide an ongoing adoption and industry best practices strategy to ensure your customers understand and maximize value from their investment in Vectra.
This role demands interaction with enterprises at the senior level (CISO), as well as with technical staff within the IT and Security organization.
Responsibilities
- Drive high touch customer success focusing on large and highly complex enterprise organizations