Lead Product Manager, Intercom Calling

Intercom is one of the fastest-growing and most-loved product lines at Verkada, in a $1B+ market we've only begun to tap. At its core, the intercom connects people with the businesses and organizations they're visiting through a call. Whether you need to get into a building, drop off a package, ask about store hours or get help in an emergency, the intercom is how you reach a person who can help.

Calling is at the heart of the Intercom experience, and we need a product manager to own it end to end: every call, from the moment someone presses the button to the moment someone answers and helps them.

You'll own the underlying calling pipeline, enterprise-grade call routing, the context and controls that help people answering make better decisions, and the AI that automates call responses. Your job is to make every call reliable, productive and delightful.