What you'll need
- Product / service ownership for meeting-room and office technology.
- Microsoft Teams Rooms, AV, signage, print and room-booking platforms.
- Hardware lifecycle and standards management.
- Vendor governance and SLA management.
- Backlog and stakeholder management.
- Demonstrable product or service ownership experience for the relevant technology.
- Experience governing third-party / managed-service delivery against SLAs.
- Relevant certifications and/or degree, or equivalent experience.
- Owns the product/service vision, roadmap and prioritised backlog.
- Balances user experience, security, cost and operational stability in every decision.
- Holds delivery partners to account against agreed outcomes and SLAs.
- Communicates clearly with both technical and non-technical stakeholders.
- Uses data and user feedback to drive continuous improvement.
Who you are
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
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