Each engagement agrees on key metrics before work starts, such as deflection rate, handle time or hours saved, and measures it against a baseline taken before launch.
30 days: You understand the systems landscape across the partner department and have identified three or more high-impact automation or integration opportunities. The first sprint has an agreed metric, baseline and eval set. Embedded team members see you as approachable and are already learning from working alongside you.
60 days: The first automation is live, meets the agreed quality threshold, and moves the agreed metric. At least one embedded team member can explain how it works and make minor changes without you. Documentation is current, not aspirational.
90 days: The first system is owned by the partner team day to day, and a second is live and stable. Embedded champions can maintain and extend them, and LLM spend is tracked by team. Handoff documentation is complete enough that a new engineer could onboard from it. The department refers to your work as "ours," not "the AI team's."
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time.
In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.