Forward Deployed Engineer
DeepJudge, Zurich HQ
The role
As a Forward Deployed Engineer at DeepJudge, you own the technical implementation of our AI search platform for some of the world's leading law firms. Every customer environment is different: from cloud-native deployments to complex on-premise infrastructure, enterprise identity providers, document management systems, and datasets containing hundreds of millions of documents. Your mission is to ensure customers successfully deploy, integrate, and adopt DeepJudge in their environments.
This is a highly technical, customer-facing engineering role that sits at the intersection of software engineering, infrastructure, and enterprise AI. You'll spend your time deploying software, solving complex integration and infrastructure challenges, troubleshooting production issues during customer implementations, and working directly with engineering teams to continuously improve the product and deployment experience. You'll collaborate closely with Sales Engineering, Product, Engineering, and Site Reliability Engineering to make every deployment faster, more reliable, and easier to operate.