- Experience in Leading the Quality Assurance, Compliance Assurance functions including: operational assurance, compliance monitoring, audit, or a similar oversight role, preferably within regulated financial services.
- Min 8-10 Years of relevant experience with min. 4-5 years of lead/manager experience within QA function
- Experience of overseeing QC 1st Line Function, conducting file or case reviews, control testing, or operational process reviews and documenting evidence-based conclusions.
- Strong knowledge of KYC, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and customer lifecycle management processes.
- A good understanding of transaction monitoring, fraud controls, payment operations, and broader financial crime controls.
- Excellent attention to detail, analytical ability, and written and verbal communication skills.
- The ability to assess complex cases and operational processes, apply policies and review criteria consistently, and present clear conclusions to different audiences.
- Experience producing evidence-based reports and management information, analysing Quality Assurance data, and identifying trends and emerging issues.
- Experience within fintech, payments, banking, or another regulated financial services environment is desirable.
- Knowledge of relevant regulatory expectations and guidance, Quality Assurance methodologies, risk-based sampling, control testing, and relevant case-management systems is desirable.
Our perks and benefits
- Personal training budget – £3000
- Cycle to Work scheme
- Discounted gym membership – £80 towards any gym
- Corporate discounts via PerkBox
- Travel loan
- Company Pension plan
- Health, Dental & Life Insurance
- Wednesday office breakfasts, office fruits and a full bar & regular team socials
- 25 days annual leave plus the Bank Holidays, extra day off for Birthday & Social Volunteering
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We are looking forward to receiving your CV.