US Mobile, New York City
As Principal Product Manager, you will own the direction, the experience, and the business results for a core part of how customers use US Mobile: choosing a plan or a device, getting service running, and managing it over time. The decisions are yours to make, with the leadership team as close partners. You will see the work through over the long term, from the first insight to the results months after launch.
You will define what a better wireless experience can be, using US Mobile’s ability to bring multiple networks together to give customers more choice, flexibility, and control. That means identifying opportunities others have overlooked and building products that customers choose us for and stay with us for. With more than a million customers, your decisions will directly shape growth, revenue, margin, and retention.
You will set a high bar for the product and execute the work that delivers it: shaping interactions and copy with Design, working through trade-offs and reviewing builds with Engineering, and using data and customer feedback to improve what ships. You will use AI to explore ideas, build prototypes, and test assumptions faster, applying your own judgment to turn that work into better products.
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US Mobile is building a future where people can connect every part of their lives through one powerful software platform and beautiful user experience. We’re bringing mobile networks, home internet, and satellite connectivity into an experience that gives customers more freedom, flexibility and delight over how they connect. Our ambition is to transform choosing and managing connectivity.
We’ve built capabilities that let customers move between major US wireless networks and use multiple networks on a single phone. As we expand across devices, homes, and satellite, those capabilities open up new possibilities for what we can build. Joining US Mobile means helping turn that technical foundation into products people rely on every day, with the opportunity to shape what comes next.
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