Forward Deployed Product Manager

As an Forward Deployed Product Manager, you'll help customers transform how procurement teams work by deploying AI agents into real-world operations. You’ll own a portfolio of customer accounts, partnering directly with stakeholders to map their workflows, design implementation plans, and guide deployments from kickoff through long-term success. The role sits at the intersection of product, strategy, operations, AI, and customer deployment.

This is not a traditional product management role where you define requirements and hand them off to Engineering. It’s hands-on, technical, and customer-facing. You’ll be directly accountable for the success of your accounts, configuring, testing, and tuning AI agents, working closely with your FDEs and the core platform team to shape both our customers’ success and the future of the platform.

We're looking for someone with strong product and project-management instincts: someone who can walk into a customer's messy process, dig into the details, map it out precisely, and run a tight, structured implementation, not someone who wants to focus exclusively on an internal product roadmap.