Cisco UC Engineer

Professional series Certification with a focus on UC Collaboration

Years of Experience 7 Years related experience

Required Skills Experience with: Cisco Unified Communications Manager (CUCM), VoIP/SIP expertise, Enterprise troubleshooting, QoS implementation, DISA STIG compliance, and Windows/Linux administration

Preferred Skills Experience with Cisco Unified Communications Manager 12.5 or greater, Cisco Expressway, Cisco Meeting Server, Cisco Telepresence Management System, Cisco Meeting Manager, Cisco Smart Software Manager, Cisco Webex, Cisco Unified Contact Center Express, Cisco Session Border Controller, and Cisco Jabber

Location: Quantico, VA

Clearance Level: Top Secret with the ability to obtain an SCI, Must Have Clearance to Start

Required Certification(s): IAT III (CASP+CE, CCNP Security, CISA, GCED, GCIH or CISSP/Associate); ITIL v3 (desired)

Job Description We are looking for a Unified Communication and Collaboration Specialist to assist our client with providing Tier I-III support to a global, enterprise environment for their Enterprise Collaboration System (ECS). The successful candidate will assist the client with maintaining end-to-end converged IP communication services across the Government Enterprise Network.

They will support an enterprise UC architecture that provides secure VoIP networks, Session Initiation Protocol (SIP), Skinny Call Control Protocol (SCCP) and H.323 protocols. The technologies supporting VoIP support include Windows Server, LINUX operating systems, Cisco Unified Communications Manager, Cisco Expressway, Cisco Meeting Server, Cisco Telepresence Management System, Cisco Meeting Manager, Cisco Smart Software Manager, Session border Controllers and Cisco Jabber.

• General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
• Contractor site with 0-10% travel possible
• Possible off-hours work to support releases and outages
• 10 lbs. maximum lifting, occasional lift/carry of small articles
• Occasionally required to stand; frequently required to walk and sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.

What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

• Happy – Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful – Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest – Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble – Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry – Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle – Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 1654