Sr. Technical Implementation Manager

✅ You have 4+ years of experience in technical implementation, solutions engineering, integration consulting, technical account management, or a similar customer-facing technical role, ideally within a B2B SaaS environment.

✅ You have hands-on technical proficiency with integration technologies and tools, including SFTP, SSO, SAML, network troubleshooting, REST APIs, web services, VPN configuration, SSH tunneling, JSON, CSV, scripting, cURL, and Postman.

✅ You're comfortable working with complex datasets, writing SQL queries, reviewing system logs, and identifying missing, duplicated, or inaccurate data.

✅ You're a resourceful, analytical problem-solver who can independently investigate technical challenges, identify root causes, and drive issues through resolution.

✅ You can build credibility with technical stakeholders, lead technical discussions, and translate complex concepts into clear, actionable information for non-technical audiences.

✅ You can manage competing priorities across multiple concurrent implementations while collaborating with project managers to meet deadlines and deliver results.