Forward Deployed Engineer (FDE)
Karumi, San Francisco, California +1
What you will do
- Roll out Karumi for new customers: setup, configuration, validation, and ongoing maintenance
- Perform QA and troubleshooting to ensure reliability and a great end-user experience
- Adapt Karumi to different customer workflows, UIs, and edge cases
- Use lightweight scripting/automation to improve internal implementation tools and reduce manual work
- Capture product feedback from hands-on deployments and customer interactions; communicate insights to product/engineering
- Help define best practices for implementing and operating Karumi at scale
What you need
- 1–3 years in Forward Deployed / Implementation Engineering, QA/testing, or solutions engineering
- Engineering mindset: you enjoy debugging systems, finding root causes, and optimizing how things work