Zudo, Remote (US)
Location: Remote (US or Canada)
Experience: 2–4 years preferred
Type: Full-time
We're looking for a Forward-Deployed Engineer who can combine strong technical skills, exceptional problem-solving, and an ability to work directly with customers.
You'll own the entire lifecycle: customer discovery, solution architecture, engineering, deployment, security, evaluation, and iteration.
This isn't a role where someone hands you a detailed specification and tells you what to build. We expect you to figure out what matters, make decisions, move quickly, and take ownership of the outcome.
You'll work directly with our founders and customers, with significant autonomy over how you solve problems.
You might be a software engineer who enjoys working with customers, a technically strong consultant who loves building things, or a solutions engineer looking for more engineering ownership.
We care more about demonstrated ability, intellectual curiosity, and execution than specific job titles or credentials.
At Zudo, we're building AI workers for the extended service contract industry, starting with automotive and home protection.
This is a massive industry where businesses still rely on manual processes, phone calls, and fragmented software to run critical operations. We're changing that by building AI agents that execute real workflows — from claims initiation, coverage inquiries, and adjudication to parts research, renewals, and sales.
We're not interested in building AI demos. We're building production-ready AI systems that get real work done and create measurable business value.
Our values aren't just words on a wall. They're how we expect everyone at Zudo to operate.
Speed matters. We move quickly, make decisions with imperfect information, and favor action over prolonged discussion. We believe the fastest way to learn is often to build, ship, and iterate.
We give people significant autonomy and expect them to use it. You won't need permission for every decision or a manager telling you what to do next. We trust capable people to exercise judgment, take initiative, and drive projects forward.
We don't measure success by tickets closed, hours worked, or meetings attended. We care about results. You're responsible for ensuring what you build actually works and delivers meaningful value to the customer.
We believe AI is fundamentally changing how work gets done. We expect everyone to experiment with, embrace, and deeply integrate AI into their workflows. We're constantly looking for ways to accomplish more with better tools, better thinking, and smaller teams.
We want to build a team of extraordinarily capable, curious, and ambitious people who challenge one another, share what they learn, and raise the standard of what great work looks like.
Why Join Zudo?
Learn what it takes to build a company
If you think you might want to become a founder someday, this role offers exposure to many of the skills you'll need: understanding customers, identifying valuable problems, building products, selling solutions, navigating enterprise relationships, and delivering business outcomes.
You'll experience both the technical and commercial sides of building a startup.
Real ownership, not just responsibility
You'll own projects end-to-end, make consequential decisions, and directly influence what we build and how we serve customers. This is an opportunity to operate with the autonomy and accountability of a founder.
Remote-first, results-first
Work remotely from the US or Canada. We care about what you accomplish, not how many hours you're visibly online.
We keep internal meetings to a minimum, communicate directly, and protect time for deep work. We believe highly capable people do their best work when trusted to manage their own time.
Work with exceptional people
Join a small, ambitious team where you'll work directly with founders and people who care deeply about solving hard problems, moving quickly, and doing exceptional work.
Build at the frontier of applied AI
Work on real-world AI agents, LLMs, voice AI, secure cloud infrastructure, and challenging enterprise integrations. You'll solve problems where the technology is evolving quickly and the business impact is immediate.
Grow as fast as your capabilities
We value initiative and results over hierarchy or tenure. As Zudo grows, the scope of your responsibility can grow with it.
Who Will Thrive Here?
Someone who loves building, thinks independently, moves with urgency, and wants to own meaningful outcomes.
Someone who can talk to a customer, understand an unfamiliar problem, design a technical solution, and independently bring it to life.
Someone who wants the freedom to work like a founder, alongside ambitious people, without unnecessary bureaucracy.
If that sounds like you, we'd love to hear from you.
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Source: the Y Combinator job board. We last checked this job 2 h ago. We first saw it 5 days ago. A job on a job board does not always mean that the team interviews people now.
This base pay is below the median for software engineering jobs that are remote in the US with no level in the job title.
We compare the middle of each posted range. This is base pay as posted. The group does not include this job.