Product Reliability Engineer

You are the connective tissue between our customers and our product. You’re a product engineer focused on a key dimension of the user experience: reliability. When reliability is threatened, you'll work directly with customers to understand impact, stop the bleeding, create a robust fix, and then close the loop.

However, this role isn't only reactive. The best PREs use front-line signals to make the whole system more resilient: better observability, fewer recurring failures, and proactive investments that get ahead of problems before customers feel them.

This is a hands-on, full-stack engineering role at the intersection of product, infrastructure, and customer impact.

• 2+ years of software engineering experience, with meaningful time spent in reliability, platform, or production-facing roles
• Strong debugging instincts and comfort tracing failures across distributed systems using logs, traces, and metrics