Forward Deployed Engineer
Firecrawl, San Francisco, California
What you will do
- Land inside a customer's environment, understand what they're building, and make Firecrawl work for their actual use case
- Get hands-on with the product against real customer data, build integrations and POCs that turn "not sure this works for us" into production
- Run technical discovery: diagnose where a customer's extraction or pipeline breaks, and know whether it's usage, a bug, or a real product gap
- Partner with the Deployment team to turn technical wins into adoption and expansion, and hit team targets
- Be the trusted technical voice for accounts, and bring what you learn in the field back to product and engineering
- Know when to solve it yourself and when to pull in engineering
What you need
- You've done forward-deployed, solutions, or customer-facing engineering, ideally at a developer, API, or AI-infra product
- You're technical enough to earn a developer's respect: