Customer-facing engineering. Embed with key customers to understand their onboarding, KYB, and compliance workflows. Translate their pain points into technical solutions, whether that's a custom integration, a new API endpoint, or a workflow tweak.
Build and ship fast. Design and deploy customer-specific configurations, integrations with third-party compliance and identity vendors, and custom data pipelines. Own the full lifecycle from scoping through production.
Bridge product and engineering. Bring customer insights back to the core product team. Identify patterns across customer needs that should become platform features. Help shape the roadmap based on what you're seeing in the field.
Technical problem-solving under pressure. Debug production issues in real time. Troubleshoot complex vendor integrations across 80+ providers. Be the person customers trust to get things working.
Scale what works. Turn one-off solutions into reusable patterns. Write internal tooling, documentation, and runbooks that make the next deployment faster for everyone.