Software Engineer - AI

Our team includes experts from companies like Palantir, Google, Square , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.

Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.

At Promise, we’re transforming how people in financial difficulty connect with public services—using technology to make systems simpler, faster, and more human. As a Software Engineer - AI, you’ll design and deliver end-to-end generative AI and large language model (LLM) applications that directly power this mission.

You’ll build AI pipelines and infrastructure for prompt engineering, fine-tuning, document parsing, and RAG systems, and help bring new AI capabilities from early concept into real-world deployment. You’ll be developing AI products that will be deployed across a variety of complex customer use cases. This role requires comfort operating in ambiguity and strong technical judgment about what to build now versus what to scale over time. Your work will drive innovation, automation, and efficiency across our platform—helping government services reach people more effectively and with greater dignity.