L2 Network Engineer
Dijital Team, Colombo
The role
We are seeking a hands-on Network Engineer to join a growing engineering team, delivering network projects, customer support, troubleshooting, and continuous improvement across modern Cisco environments.
You will work across customer environments of varying size and complexity, taking ownership of technical issues, support queues, project activities, customer communication, and documentation. The role provides strong opportunities to expand your capabilities across solution design, network automation, AI-assisted workflows, and emerging Cisco technologies.
Success in the role will be reflected through strong customer outcomes, effective ticket and project management, clear communication, independent ownership, and contributions to automation and operational improvements.