Dijital Team, Sri Lanka
We are seeking an experienced Level 3 Engineer to serve as a senior technical resource across multiple client environments. You will take ownership of complex escalations, deliver advanced troubleshooting, and help strengthen the broader technical team through coaching, knowledge sharing, and improved documentation.
This role is well suited to an experienced managed services professional with strong Microsoft Cloud expertise, excellent problem-solving capabilities, and a commitment to delivering consistently high-quality client outcomes.
How we take care of our team
💰 Get paid in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor visits to all your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to keep you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support when you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ Open-door culture – your ideas and feedback always matter 🌍 Flexible work – home or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones
You will be working with an established technology services partner supporting small and medium-sized businesses and organisations across Australia and New Zealand. The business provides managed IT and co-managed technology solutions to clients across a diverse range of industries, with a strong focus on technical excellence, collaboration, flexibility, and customer service.
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