Forward Deployed Engineer, SF

Forward Deployed Engineers are the implementation and technical specialists. Once a customer signs, you become their engineering partner: you get them to production fast, make Exa a load-bearing part of their stack, and grow the account from there. You sit at the intersection of product, engineering, and customer success, and you're measured on adoption, consumption, retention, and expansion.

You'll embed directly with customers' engineering teams to solve real problems with Exa's API. When something breaks, you fix it. When a feature is missing, you build it. When usage dips, you know why before the customer tells you. You're also our specialist bench: when a presales deal needs deeper expertise than our Solutions Architects have, you get pulled in to win it. This is not a support role. You are an engineer who owns the customer outcome.