Technical Experience
- Demonstrated experience with AI prompt engineering for user empowerment and precision, task adaptability, maximizing output quality, and risk mitigation and errors.
- Leveraging AI to troubleshoot technical problems to maximize the effectiveness, safety, and beneficial use of AI interactions.
- Have functional experience in deploying process optimization techniques, with a proven ability to analyze and improve processes effectively.
- Knowledgeable about tool stacks in API testing and development, authentication, database management, business intelligence, and programming languages.
- Postman
- Okta (SSO)
- SQL and/or similar experience with databases
- Thoughtspot and/or similar business intelligence tools
- Python, JavaScript experience (nice to have).
Who you are
- Have 6+ years in a technical account management, implementation, solutions engineering, or technical support role, ideally supporting API/integration work and work with setup and configuration of AI solutions.
- Ability to lead technical conversations with customers or partner engineering teams confidently.
- Experienced in managing complex IT deployments in enterprise environments.
- Embrace change management and understand the nuances of guiding an organization to adapt its approach or modify long-standing workflows and practices.
- A self-starter who holds strong convictions that are open to being re-evaluated.
- Take pride in your technical aptitude and consistently go the extra mile to keep your skills sharp.
- Comfortable as the person who builds the process rather than following existing ones, including taking on tasks and finding solutions.
- Prioritizes great communication, empathy, and collaboration
- Bonus: experience in HR tech, background screening, investigations.
The salary range for this position is: $100,000 - $120,000 annually. Compensation for this role will depend on various factors, including qualifications, specialized skills, budgetary considerations, labor market conditions and demand, and applicable laws. In addition to base compensation, this role can participate in our equity incentive and competitive benefits plans. Exact compensation may vary based on skills, experience, and location. Performance-based compensation and equity incentives are available.
- Remote first – Flexible work environment.
- Our flexible workplace comes with vacation days, sick days, volunteer time off, and paid parental leave.
- Great Financial Incentives. competitive compensation packages, equity, and generous total rewards plans.
- Employees can access Wellness Programs and more for FREE.