Staff Product Manager - Email Marketing

• 8+ years of Product Management experience, with a background in SaaS product management, email marketing tools, WYSIWYG builders, or marketing automation platforms.
• Demonstrated success building intuitive, high-adoption end-user tools (editors, drag-and-drop builders, visual canvas tools, or content creation interfaces).
• Hands-on experience with AI/ML integrations, particularly generative text/image tools, prompt engineering workflows, or predictive optimization engines.
• Strong product craft: proven track record of writing PRDs, mapping user journeys, conducting customer research, and translating complex capabilities into simple UX.
• Data-fluent mindset: experience defining product instrumentation, running A/B tests, and tracking funnel conversion metrics.
• Strong stakeholder management and communication skills, with a track record of driving cross-functional alignment across Engineering, Design, Product, and GTM teams.

• Experience with marketing automation workflows, drip campaigns, or lifecycle marketing tools.
• Background in dynamic content generation, templating systems, or visual design software.
• Experience designing features for international audiences (localization, multi-language support).

• Formulate a strategic vision and roadmap for the Email Builder and AI-powered campaign lifecycle.
• Identify and ship initial usability and performance quick-wins in the core Email Builder and Sequence tools based on user feedback and analytics.
• Establish clear instrumentation and North Star KPIs around activation, campaign creation velocity, and engagement.
• Align cross-functional Engineering, Design, AI, and GTM teams on upcoming priorities.

• Launch Email AI into General Availability (GA) with strong user adoption, drastically reducing campaign creation time.
• Deploy production-ready natural language prompt-to-layout email generation capabilities.
• Ship Sequence AI, enabling users to generate multi-touch customer journeys using simple prompts.
• Expand preference management tools to ensure global compliance and improved subscriber trust.
• Drive measurable uplift in activation, feature adoption, and campaign success across the HighLevel ecosystem.

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our Youtube Channel or Blog Posts

Role Overview

HighLevel is accelerating its Email Marketing platform to become the AI-first communication engine for businesses worldwide. We are looking for a Staff Product Manager to transform Email Marketing from a traditional campaign builder into an intelligent, end-to-end campaign creation and automation ecosystem.

Today, HighLevel powers email creation, campaign scheduling, reporting, and lifecycle automation through Email Builder and Sequences. Your mandate is to redefine the customer experience through AI-native creation, intuitive editing interfaces, intelligent lifecycle automation, and actionable campaign intelligence — driving user adoption, activation, engagement, and revenue with a clear, metrics-driven product roadmap.