Forward Deployed Engineering Leader
First Resonance, Los Angeles
What you will do
- Build and lead an exceptional FDE team: Hire, onboard, coach, and retain engineers across levels; set clear expectations; give direct feedback; and create meaningful paths for technical and leadership growth.
- Own the deployment portfolio: Set priorities, staffing, capacity, milestones, and risk management across concurrent customer engagements, ensuring high-quality delivery and measurable customer outcomes.
- Raise the technical and delivery bar: Establish standards for discovery, architecture, implementation, testing, go-live, documentation, production support, and deployment reviews.
- Lead critical customer moments: Serve as an executive and technical escalation point for strategic deployments, complex integrations, production incidents, and high-stakes tradeoffs.