Windows Engineer
Keyloop, India (Hyderabad)
The role
We are looking for a highly motivated Senior Infrastructure & Virtualization Engineer to join our Infrastructure Operations team. The ideal candidate will have strong expertise in Windows Server administration, virtualization technologies, Active Directory, storage management, backup solutions, and infrastructure automation. You will play a key role in maintaining the stability, security, and performance of our enterprise IT environment while supporting business-critical systems.
What you will do
- Provide Level 2 operational support for Windows Server environments and resolve incidents within agreed service levels.
- Install, configure, administer, and troubleshoot Windows Server 2016, 2019, and 2022 operating systems.
- Perform incident, problem, and change management activities, including root cause analysis and implementation of permanent fixes.
- Monitor server health, availability, CPU, memory, disk utilization, services, and event logs, and take corrective action when required.
- Plan and execute operating system patching, security updates, reboot coordination, post-patch validation, and remediation of failures.