Customer Reliability Engineer

Fluidstack, San Francisco, CA +3

What you need

The below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would https://jobs.ashbyhq.com/fluidstack/05c2e69c-42f9-4fcb-9cf0-a467aaf98f1c.
You bring 5+ years of applied industry experience.
You've supported large-scale compute customers (HPC, cloud, or AI labs) at a technical level.
You debug distributed systems methodically across layers you don't own.
You've written incident updates customers trusted more after reading.
You push internal teams to fix causes, not symptoms, and follow up until they do.
Bonus: GPU training workloads. InfiniBand or RoCE. Slurm or Kubernetes. NCCL debugging.

We are committed to pay equity and transparency.

Applicant Privacy Notice https://fluidstack.io/legal/applicant-privacy-notice AI Screening Notice Ashby Bias Audit

Fluidstack, San Francisco, CA +3

The below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would https://jobs.ashbyhq.com/fluidstack/05c2e69c-42f9-4fcb-9cf0-a467aaf98f1c.
You bring 5+ years of applied industry experience.
You've supported large-scale compute customers (HPC, cloud, or AI labs) at a technical level.
You debug distributed systems methodically across layers you don't own.
You've written incident updates customers trusted more after reading.
You push internal teams to fix causes, not symptoms, and follow up until they do.
Bonus: GPU training workloads. InfiniBand or RoCE. Slurm or Kubernetes. NCCL debugging.

We are committed to pay equity and transparency.

Applicant Privacy Notice https://fluidstack.io/legal/applicant-privacy-notice AI Screening Notice Ashby Bias Audit