Staff Forward Deployed Engineer

• Owning end-to-end customer engagements by running discovery, architecting multi-cloud deployments, writing production-grade code, and guiding projects through to production cut-over.
• Building complex data pipelines, models, and integrations across cloud data platforms to ensure customers achieve the core outcomes they adopted Maia for.
• Modifying Matillion’s underlying codebase directly when native platform features are missing, adhering to strict engineering, security, and quality standards.
• Delivering fast, pragmatic MVPs by diagnosing real underlying customer problems, questioning initial requirements, and shrinking scope to accelerate platform adoption.
• Cultivating executive trust and serving as a cross-functional catalyst across Sales, Product, Engineering, and Customer Success to resolve complex escalations at the first point of contact.
• Enabling total customer self-sufficiency by training internal champions and creating clear handover documentation for Customer Success and Support teams upon project exit.
• Securing technical wins during pre-sales cycles through technical discovery, proof-of-concept deliveries, objection handling, and joint strategy work with Account Executives.
• Influencing product evolution by identifying repeating delivery patterns, submitting structured product feedback, and building reusable implementation frameworks that minimize future custom work.
• Working agentic-first by integrating AI tools across the entire delivery lifecycle while setting clear quality validation standards for AI-generated outputs.
• Elevating team performance by mentoring junior engineers, shaping hiring standards, refining delivery processes, and continuously updating expertise in emerging AI and cloud tech.

• 5+ years of experience in production-grade software development and data integration, featuring expert Python, SQL, and object-oriented skills (Java/Go) for designing reusable architectures and refactoring complex codebases.
• Deep knowledge of distributed systems, data architecture, CI/CD, Kubernetes, secure enterprise networking, and at least one major cloud provider (AWS, Azure, or GCP).
• Hands-on expertise in scalable data pipelines and cloud data platforms like Snowflake, Databricks, Redshift, or BigQuery, alongside familiarity with the broader Matillion product estate.
• Disciplined use of AI tools across the delivery process with the ability to validate output, supported by optional experience in production LLMs, RAG, and AI agents.
• Proven background in customer-facing technical delivery, spanning pre-sales technical discovery, hands-on implementation, and escalation management.
• Excellent communication skills to connect with both C-suite executives and technical developers during complex debugging sessions.
• Strong engineering judgment and systems thinking to make sound architectural trade-offs between speed, scalability, and maintainability under ambiguity.
• Execution bias and high autonomy to deliver working production systems independently in high-pressure environments.
• Deep customer empathy and rapport-building capabilities that establish long-term trust with technical teams and executive stakeholders.
• Founder mentality and a multiplier mindset to take full ownership of outcomes while elevating the performance of surrounding team members.

At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level and country. This role's estimated annual salaried pay range for this position is £84,160 - £126,240. The final salary will be based on your relevant skills, experience and qualifications demonstrated in the hiring process.

More about Matillion

We operate a flexible working culture that promotes work-life balance, with benefits including

• Company Equity
• 30 days holiday + bank holiday
• 5 days paid volunteering leave
• Private Health Insurance
• Life Insurance
• Pension
• Access to mental health support

Your Safety

Matillion recruiters will only contact you from @matillion.com email addresses. We occasionally work with trusted recruiting partners; they will always tell you they are working on our behalf. We will never ask for money, fees, or bank details at any point in the hiring process. If something feels off, trust that instinct. Don't click any links. Go straight to matillion.com/careers to verify open roles or reach us at talent@matillion.com.

Want to know more?

Don't tick every box? Apply anyway. We hire for potential, not just experience. A member of our Talent Acquisition team will be in touch.

Cannot find a suitable role right now? We still want to hear from you. Drop us a line at talent@matillion.com.

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