Gen Digital Inc., USA - Mountain View, CA
Our team is a core part of Gen’s AI transformation. We build machine learning systems that directly improve customer growth,
retention, personalization, pricing, recommendations, billing success, and long-term customer value across a large global consumer
portfolio.
This role focuses on applied machine learning, experimentation, and business-impact modeling. You will build practical models that
personalize customer decisions across in-app messages, email, portals, billing flows, and lifecycle journeys.
We are looking for a hands-on AI / Machine Learning Engineer who can frame business problems, build models, design experiments,
measure impact rigorously, and partner with engineering and product teams to bring models into production. Experience with
recommender systems, uplift modeling, contextual bandits, pricing, or lifecycle personalization is a strong plus.
through experimentation, production deployment, monitoring, and continuous optimization.
evaluation, monitoring, observability, versioning, retraining, rollback, and continuous model iteration.
incremental customer and business outcomes.
segmentation, optimization, and customer-value models.
teams to integrate models into reliable production systems.
workflows, improve productivity, and increase the speed, quality, and consistency of ML delivery.
Degree requirements are flexible. A technical degree in Computer Science, Data Science, Statistics, Mathematics, Operations
Research, Economics, Engineering, or a related field is helpful, but equivalent practical experience is equally valued.
A Master’s or PhD in a quantitative field is a plus, but not required.
applied statistics, or a related field, or equivalent demonstrated impact.
customer data.
translating findings into practical product or business decisions.
model selection, hyperparameter tuning, evaluation, and performance diagnosis.
collection, cleaning, preprocessing, exploration, and feature development.
measurement, incrementality, statistical significance, and business-impact analysis.
model registries, monitoring, observability, retraining, rollback, and scalable system design.
business value.
productivity and quality.
product, analytics, and business teams.
and operate production ML systems, including inference pipelines, monitoring, observability, retraining, and cloud-based MLOps
workflows.
bandits, pricing, optimization, or lifecycle decisioning is a strong plus.
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast,
LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital
generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions
to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and
financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move
faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible
working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous
learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back
each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
Pay not posted
Posted Aug 21, 2026
$185K–$260K / yr
Posted Oct 6, 2026
Pay not posted
Posted Jul 2, 2026
Fractal AnalyticsBengaluru +2
Pay not posted
Posted 28 days ago
OktaToronto, Ontario, Canada +1
CA$168K–CA$231K / yr
Posted Aug 18, 2026
DeepLearning.AIMountain View, California
Pay not posted
Posted May 11, 2026
Source: the Gen Digital Inc. Ashby job board. We last checked this job 16 h ago. We first saw it 6 days ago. A job on a job board does not always mean that the team interviews people now. We found this job board in a public list. We did not yet compare it with the careers page of the company.
No one has reported an interview at Gen Digital Inc. yet. Did you interview there? Add the questions.
This base pay is above the median for ML and AI engineering jobs in the Bay Area with no level in the job title.
We compare the middle of each posted range. This is base pay as posted. The group does not include this job.