Deployment Solution Engineer
Genesis, San Carlos
What you will do
- Own the technical path from customer use case to working deployment, turning real-world workflows into solutions our robots can reliably execute.
- Work directly with customers to understand their operations, assess automation feasibility, and define requirements, success metrics, and deployment scope.
- Design and implement deployment solutions across product management, robot hardware, model capabilities, tooling, and customer systems, making practical tradeoffs between performance, reliability, and integration complexity.
- Get hands-on at customer sites: configure systems, run evaluations, debug failures, and drive iterations until the solution meets agreed acceptance criteria.
- Work closely with research, robotics engineering, and platform teams to turn field failures into actionable improvements, distinguishing what requires a better model, a software fix, or a change to the physical setup.
- Build reusable tools, integration patterns, and deployment playbooks that make each new site faster and easier to bring online.