Staff Software Engineer/Tech Lead, Patient Experience
Ro, New York, NY
The role
- Solve complex, high-concurrency problems across a full-stack platform
- Build and ship quickly with tight feedback loops and real-world impact
- Own systems end-to-end, from architecture to production performance
- Work alongside experienced operators, technical leaders, and clinicians
- Help define how modern healthcare should be delivered
We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.
If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.
As a Staff Software Engineer/Tech Lead on our Patient Experience team, you’ll serve as a technical and architectural leader for the systems that help patients discover, start, and continue their care with Ro. You'll be responsible for the patient-facing platform that supports patients taking the first steps in their patient journey - and the second, and the tenth, and the 100th. Rather than building one-off experiments, you’ll design the architecture and technical foundations that allow us to continuously iterate on and personalize intake for patients as we learn more about their needs.