- Experience supporting both internal employees and external production environments
- Familiarity with MDM or RMM tools such as NinjaOne, JAMF, or Kandji
- Exposure to AWS (even light usage like storage, EC2, IAM basics)
- Familiarity with compliance frameworks such as CMMC, NIST 800-171, or ITAR, particularly in enclave or government IT contexts
- Experience with monitoring and alerting tools such as Prometheus, Grafana, or ELK
- Track record of writing documentation and SOPs that other people can actually follow cold
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Depending on the position and if listed, compensation may include the base salary range, bonus or commission, and equity. We also provide comprehensive benefits and perks which include but are not limited to medical, dental, vision, unlimited PTO, 401(k) plan + employer match, regular offsite events, a discretionary fund for enhancing productivity and so much more! The range listed on job postings reflect the minimum and maximum new hire salary across levels in Los Angeles, CA.