Cloud Engineer - Azure

AHEAD, Gurugram, Haryana

The role

The Cloud Engineer – Managed Services is responsible for the day-to-day operation, administration, monitoring, support, and continuous improvement of customer cloud environments across public Clouds such as Azure, AWS, GCP or OCI. This role is primarily focused on cloud operations, service delivery, governance execution, incident/request/change support, documentation, and customer communication, with secondary exposure to automation, DevOps, and reliability practices where they improve operational consistency and scale.

Knowledge, Skills, Abilities

Strong troubleshooting, operational execution, and issue ownership skills in live production environments.
Ability to prioritize competing tickets and tasks, manage time effectively, and meet commitments across multiple customers or workstreams.
Clear, professional verbal and written communication skills for customer-facing interactions and internal collaboration.
Strong documentation discipline, attention to detail, and respect for change control and operational process.
Working knowledge of identity and access management, RBAC, least privilege, security groups/firewall concepts, DNS, and core networking fundamentals.
Familiarity with monitoring, alerting, logging, event response, and core ITSM disciplines used in managed cloud operations.
Familiarity across core Azure services (Compute, Networking, Entra ID, Storage, Azure Monitor, Azure Policy) with the ability to advise customers on Azure architecture and operational best practices.
Ability to work independently, escalate appropriately, and collaborate effectively across immediate, extended, and external teams.
Familiarity with source control, pipelines, infrastructure as code, observability, and related DevOps/SRE concepts as supporting skills, not as the primary focus of the role.
Ability to travel as required.
Must be a self-starter and able to work without constant supervision.
Consistently exhibits a positive attitude towards AHEAD and its customers.
Works well with immediate, extend and external teams, a true team player.
Consistently meets expectations in terms of customer-facing, writing, presentation and problem-solving skills.
Consistently exhibits a positive attitude towards AHEAD and its customers.
Willing to go the extra mile when asked to do so (i.e., time outside of normal working hours to support a customer initiative, production roll-out, could also be > 40 hours for short intervals).
Highly respected by peers and sales team.
Culture

o Support initiatives beyond area of responsibility

o Encourage cross team interaction

o Achieve success through others and not just self-actions

Cloud Engineer - Azure

The role

Cloud Engineer - Azure

The role

What you will do

What you need

Knowledge, Skills, Abilities

Why AHEAD

India Employment Benefits include

About AHEAD

Similar jobs at other companies

Senior Cloud Infrastructure Engineer

Cloud Architect

Cloud Infrastructure/DevOps Engineer

Cloud Engineer- Managed Services

Cloud Operations Engineer

Cloud Engineer

AHEAD