Senior Software Engineer, Operator Experience
Handshake, San Francisco, CA
The role
As a Senior Software Engineer on Operating Experience, you’ll build internal products and automation that help Handshake’s operators run the business at high quality and speed. This team functions like an embedded/consulting engineering group: you’ll partner directly with operators, learn their workflows deeply, and enable new operational capabilities.
This role is highly collaborative and communication-heavy. Success requires strong technical fundamentals plus high EQ—someone who can translate ambiguous operational needs into reliable systems, and iteratively ship improvements that stick.
What you will do
- Embed with operators to understand processes, pain points, and success metrics; translate them into clear technical requirements and deliverables.
- Architect and build internal tools, automations, and workflows that improve operational throughput, accuracy, and visibility.