Student Placement: Tennis Systems Operator 27/28

Contract: Full-Time, Fixed-Term - 12 Months

Travel: Extensive global travel to Tennis Events (travel, accommodation and daily living allowance expenses paid by Hawk-Eye)

Assessment Date(s): December 16th, 2026

Expected Start Date: Summer 2027

WHY HAWK-EYE & WHY TENNIS?

Join us at Hawk-Eye and be part of an exciting journey through the world of sports events. Our operations teams play a crucial role in delivering high-quality experiences at major sporting events worldwide. These are the different areas that you can explore:

• Technical: Testing, improving and stress testing our systems to enhance the performance of our delivery across the tours.
• Creative: Working closely with TV directors and external broadcasters to provide statistics and storytelling of insights across tennis matches during live broadcasts.
• Operations: Reviewing, improving and strategising how we improve the efficiency of delivery across the globe
• Projects: On-site management of our service delivery across the globe. Liaising with external stakeholders to organise our technical requirements to be ready and sites to be prepared for our arrival, and to deliver our services to the deadline of the events
• Broadcast Production: Rigging and directing live TV broadcasts across the Masters 1000s ATP tour

You will be exposed to each of the areas above and find the discipline that works best for you. As you specialise throughout your time in the Tennis department, there is the option to join a more project-focused team and workflow where you can spend more time in an office-based capacity. However, this does not diminish your opportunity to occasionally travel to some of the biggest Tennis events across the world.

WHAT DOES A TENNIS SYSTEMS OPERATOR DO?

• Installation and setup of Hawk-Eye hardware in the build-up to tournaments, including setting up hardware (cameras, cables, networking devices), calibrating the system and performing pre-match checks.
• Liaise with key stakeholders, including broadcasters and TV directors, to deliver optimal creative and broadcast impact.
• Liaising with match officials, tournament stakeholders, organisers and third parties to ensure all contractual obligations are delivered seamlessly.
• Monitoring and operation of Hawk-Eye ball tracking and broadcast systems across one or more courts during live match play.
• Applying knowledge of tracking theory and system behaviour to ensure high quality tracking output.
• Setting up, operating and monitoring systems, ensuring accurate data delivery throughout matches.
• Managing and delivering video review challenges in line with officiating requirements, including communication with Review Officials where applicable.
• Assisting with our ‘SMART Production’ broadcast delivery at tennis events throughout the year.
• Providing quick and effective resolution of technical issues, with the ability to identify when to escalate or seek support.
• Communicating effectively with supervisors and wider operational teams to ensure smooth match delivery and coordination across courts.
• Supporting and collaborating with team members, including contributing to the development of less experienced operators where appropriate.
• Completing all pre and post match operational processes to ensure system readiness and accurate reporting.
• Maintaining a strong understanding of key tracking and operational software, and applying this knowledge in live environments.
• Demonstrating an understanding of high quality vs. poor tracking output, and proactively making adjustments to maintain performance standards.
• Contributing to the research and development of new projects and operational improvements.
• Maintenance and upkeep of the kit and equipment required to operate the system.

WHY IS THIS THE RIGHT JOB FOR YOU?

Read the job posting on the Hawk-Eye Innovations (HEI) site

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