Infrastructure Reliability Engineer

As an Infrastructure Reliability Engineer within Fidelity’s Enterprise Infrastructure and Operations team, you will function as the primary requirements and delivery support personnel for our compute platforms. You will collaborate closely with engineering and architecture teams to support solution design and implementation of high-quality automation for our Engineering and Operations teams.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

• 5 plus years of IT experience across a broad range of technologies, with a focus on server and storage infrastructure
• Strong knowledge of Windows OS and/or Linux (RedHat / Ubuntu)
• Disk storage management expertise, SAN/NAS/CAS infrastructure is a significant plus.
• Experience with virtualization technologies (VMWare or OLVM)
• On-call coverage and incident management experience
• Troubleshooting skills for OS, hardware, and performance issues
• Scripting and AI proficiency
• Experience of working with enterprise-level customers and application teams
• Windows, VMware, and OLVM (Oracle Logical Volume Manager) experience is highly desirable.
• Strong understanding of Agile methodology and IT Service Management
• Comprehensive knowledge of infrastructure tech stack: Linux, AIX, Windows, VMWare, OpenStack, HP, Dell
• Ability to identify gaps and drive process improvements.
• Collaboration with vendors (Redhat, HP, Dell, IBM) for root cause analysis and solution implementation

Information Technology Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.