Software Engineer
Ferry Health, San Francisco
What you will do
- Bridging the gap between LLMs and the real world to get our patients access to the care they need. Our AI agents are calling doctors' offices across the country to ask questions and book appointments. Anything that can go wrong does go wrong, and we need to predict and deal with every edge case.
- Building out user experiences that prioritize outcomes over usage. We handle the hard work of care coordination behind the scenes, so our users can spend less time in our app and more time getting the care they need.
- Scaling our distributed systems that turn complex referrals into coordinated care. Each referral requires an elaborate pipeline that involves integrating multiple data sources, making and processing dozens of automated phone calls, and coordinating with the patient over text. As we scale to millions of patients, you'll tackle increasingly complex technical problems in reliability, performance, and orchestration.