About Hipp
Hipp is an AI-native healthcare platform built to modernize operations for non-hospital healthcare providers. We work closely with ambulatory healthcare organizations to unify clinical, administrative, billing, and patient-engagement workflows.
Our platform helps practices reduce operational friction, respond to families more effectively, and move patients from initial inquiry to care. By combining practice data, workflow automation, and AI, we help providers operate more efficiently while delivering a better experience to patients and caregivers.
Role Overview
We’re looking for an AI Agent Engineer to build intelligent systems that improve the patient-intake journey.
You will develop agents that help practices manage inquiries, collect information, verify requirements, coordinate follow-up, identify missing steps, and guide families through complex intake workflows. These agents must be useful, responsive, empathetic, and dependable while operating within clear privacy, safety, and escalation boundaries.
You will work across agent architecture, backend systems, integrations, evaluation, and product experience. The ideal candidate has built agents before and understands that a successful production agent requires much more than a strong prompt: it requires thoughtful tool design, workflow modeling, observability, evaluation, and ongoing iteration.
Why Join Hipp
- Build agents that help more patients successfully enter care
- Work on AI systems with clear, measurable real-world outcomes
- Partner directly with the people who operate healthcare intake every day
- Help define how Hipp builds safe and reliable patient-facing automation
- Join an early team with significant product and technical ownership
- Work at the intersection of AI, healthcare operations, and patient experience