Senior Backend Software Engineer - Customer Service Platform - Global E-Commerce Customer Service Platform
TikTok, Seattle, Washington
The role
You will build the self-service solutions users rely on and the tools agents work in, shaping the customer service experience across global markets.
What you will do
- Design, develop, and maintain scalable, reliable, and high-performance backend services and systems.
- Own the end-to-end development lifecycle, from technical design and implementation to testing, deployment, and ongoing optimization.