AI Agent Product Manager Intern (TikTok-Product Infrastructure-Customer Service Platform) - 2027 Summer

The Customer Service Product team builds TikTok's AI-powered customer service experience, serving hundreds of millions of users worldwide. We develop AI agents (chatbot and ticketbot) that autonomously resolve user issues — from account access to appeals — and the platform that empowers human agents when AI hands off. Our mission: make help easy to reach, let AI resolve the vast majority of issues, and ensure seamless human handoff for the rest.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Read the job posting on the TikTok site

Source: the company job board. We last checked this job 2 days ago. We first saw it 8 days ago. A job on a job board does not always mean that the team interviews people now.