TikTok Shop - Marketplace Integration Specialist, Apps and API

• Responsible for partnering with account management in onboarding strategic partners in collaboration with product and operation stakeholders.
• Be the trusted technical advisor to partners. Guide partners in discovery, design and implementation to integrate systems with the platform.
• Provide expert advice based on industry best practices, integration patterns and product knowledge of the platform and target platform.
• Align partners, technology partners, and system integrators to implement successful integrations at macro and micro design phases. Ensures adherence to integration standards, policies and governance.
• Collaborate with clients, technical support and engineering teams in customer issue diagnosis and resolution.
• Gather learnings and market feedback. Provide market insight to guide product roadmap. Scale best practices to achieve long-term success.

• 3+ years of experience with technical account management, pre-sales engineering, solution architecture or other technical sales roles for large enterprises.
• Hands on experience with Salesforce Commerce Cloud or Shopify or Netsuite or other OMS platforms.
• Exceptional communication and presentation skills with demonstrated ability to present and influence effectively at all levels of the organization, including engineers, executives and C-level, and advanced English proficiency.
• Stakeholder management skills External and Internal
• Strong grasp of commerce ecosystem and architecture. Expert level knowledge of system integration. Familiar with integration patterns, best practices, prevalent integration products and technology stacks.
• Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
• Exceptional attention to detail and organization.

• Experience in e-Commerce merchandising platforms, seller onboarding tools, or buyer-seller matchmaking systems.
• Experience with REST-ful, SOAP APIs a plus.

The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users.

We are looking for passionate and talented people to join our product and operations team, to build an e-Commerce ecosystem that is innovative, secure and intuitive for our users and brands.