Founding Software Engineer (Customer Experience)

We are looking for a Founding Software Engineer to own the technical side of our customer lifecycle. You will work directly with the founders, GTM, and engineering teams: running technical discovery, designing POCs, traveling on-site to customer locations, and supporting implementation through go-live. This role blends pre-sales and post-sales, and the ideal person can flex across product, engineering, and sales depending on what the moment requires.

If you like solving complex integration challenges, translating technical capabilities into business value, and shaping product direction from the field, this role is for you.

You'll be working on the frontier of applied AI deployment: taking sophisticated agentic systems from demo to production in complex operational environments. This means understanding customer workflows deeply, configuring AI agents to handle their specific use cases, and solving technical integration challenges in real-time - all while the technology itself is rapidly evolving.