Lead Forward Deployed Engineer
4M, Austin, TX
The role
Think like a founder. This is our founding Forward Deployed Engineer in the US - you'll work at the intersection of engineering, product, and the customer, paired day to day with a Product counterpart. You take an ambiguous operational problem, go see how the work actually happens, build the software that solves it, deploy it in the field, and turn what you learn into a product.
Own the outcome, not the specification. You'll be the tip of the spear for a new product line: the platform Utility Owners use to run their locate-request and damage-prevention lifecycle end to end. Intake, classification, routing, field coordination, service levels, escalations, auditability, analytics, and AI-assisted workflows. Then you'll grow a US engineering team around it.
What you will do
- Build fast, build for real. Ship production-quality software in response to real customer problems. Prototype, validate in the field, then harden.