Solutions Engineer
incident.io, San Francisco
The role
Solutions Engineering at incident.io http://incident.io is where the product meets the moment it's built for - you're the person who turns "we'll see" into "oh, this actually works," proving live that we hold up exactly when it matters most.
What you need
- You've been a Solutions Engineer before, and you've stood in front of senior stakeholders and run demos that actually landed - not just clicked through slides.
- You have a genuine interest in code and solving hard technical problems - not because a job spec told you to, but because you can't help yourself.
- You operate with high ownership – if something needs sorting, you don't wait to be asked.
- You want to know this product inside and out, not just enough to get through a demo.
- When a technical objection comes up and you don't have the answer, it bugs you until you find it - that's when you're at your best.