Technical Account Manager
Neo, tel aviv +1
The role
Neo Security is hiring a Technical Account Manager to own the technical success of a focused portfolio of enterprise customers.
You’ll be each customer’s trusted technical partner from deployment through long-term adoption: leading the hands-on rollout and integration of Neo across endpoints, cloud, identity, and AI development environments, building success plans with clear owners and milestones, and helping customers expand Neo into new teams, workloads, and use cases.
You’ll work at the intersection of Customer Success,Support, Sales, Product, and Engineering, bringing what you learn in the field back into the platform.
What you will do
- Own the post-sales technical relationship for a focused portfolio of enterprise customers, building trusted partnerships with security practitioners, architects, and CISOs.
- Troubleshoot across endpoint, cloud, identity (IdP/SSO), and networking and get to root cause wherever the issue lives.