Software Engineer, Backend, Comms Platform

Every approval request, receipt reminder, payment alert, and card notification Ramp sends has to reach the right person, on the right channel, at the right time. When it does, finance teams close faster and employees spend less time chasing tasks. When it doesn't, a missed message can mean a stalled approval, a late payment, or a flood of notifications nobody asked for.

Ramp's Communications Platform team builds the shared system that every product team uses to reach customers. It handles transactional messages across email, SMS, push, Slack, Microsoft Teams, and WhatsApp, including templating, delivery, retries, digesting, user preferences, and delivery monitoring. The team also supports the conversational experiences that let customers work with Ramp directly from the channels they already use.

We're looking for a backend engineer to own a core part of that platform. You'll take responsibility for an area such as message delivery and channel integrations, communication preferences, or platform reliability and scale, set its technical direction within the team, and keep it correct and dependable as message volume and the number of teams building on it grow. You'll work closely with product, design, and engineering partners across Ramp to make communications faster, more reliable, and easier for every team to build on.