Staff Product Manager - Procurement AI

What you'll do

• Own the vision, strategy, roadmap, and success metrics for a meaningful part of Ironclad's procurement AI product area.
• Develop a deep understanding of procurement and legal workflows, including intake, supplier and contract management, obligations, renewals, amendments, risk review, and negotiation preparation.
• Identify high-value opportunities where contract intelligence and AI can help procurement teams save time, prevent leakage, reduce risk, and gain leverage.
• Shape experiences that connect structured contract data with actionable workflows—for example, supplier relationship views, contract-family intelligence, obligation tracking, renewal preparation, amendment drafting, risk insights, and consolidation opportunities.
• Partner with engineering, applied AI, data, and design to define the right product architecture, user experience, data requirements, and human approval points.
• Define how we measure AI quality in production, including accuracy, coverage, latency, task success, user acceptance, trust, and business value.
• Build feedback loops that let users review, accept, reject, and improve AI-generated insights and actions.
• Make complex enterprise workflows feel simple, explainable, and controllable while preserving the nuance that procurement and legal users need.
• Lead customer discovery, design-partner programs, usability testing, and product validation with procurement, legal, finance, and operations teams.
• Translate customer evidence and product data into clear prioritization decisions, product requirements, and execution plans.
• Partner with GTM, Solutions, Sales, and Customer Success on positioning, launches, enablement, adoption, and value realization.
• Drive products from discovery through launch and iteration, including clear go/no-go decisions and post-launch measurement.

What success looks like

• Procurement and legal customers use Ironclad as a source of truth for supplier relationships, contract commitments, and commercial risk.
• AI-powered experiences move beyond insights to help users complete high-value procurement work faster and with appropriate human control.
• The team can distinguish model quality from workflow, data, retrieval, usability, and adoption problems—and improve the right layer.
• Product investments are tied to measurable outcomes such as time saved, leakage prevented, discounts or rebates captured, faster renewal and amendment preparation, accepted insights, and delegated tasks.
• Ironclad builds durable shared capabilities that can serve multiple workflows and teams, rather than one-off AI features.

• 5+ years of product management experience, ideally in enterprise SaaS, workflow products, procurement technology, legal technology, or adjacent business systems.
• A track record of owning products end to end, from customer discovery and strategy through launch, adoption, and iteration.
• Deep familiarity with procurement, sourcing, supplier management, contract lifecycle management, legal operations, or a closely related domain.
• Strong customer empathy and the ability to earn credibility with procurement leaders, lawyers, operators, and technical partners.
• Experience translating complex workflows, data, and business rules into clear product experiences and requirements.
• Practical fluency with AI product development, including model capabilities and limitations, evaluation, data quality, retrieval or grounding, feedback loops, and human-in-the-loop controls.
• Strong quantitative judgment and comfort defining success metrics, analyzing product behavior, and making tradeoffs using evidence.
• Excellent written and verbal communication, with the ability to create clarity across engineering, design, applied AI, data, GTM, executives, and customers.
• High ownership, sound product judgment, and the ability to operate effectively in ambiguity.

• Experience building procurement or spend-management products, including procure-to-pay, sourcing, supplier intelligence, contract intelligence, or procurement orchestration.
• Experience with legal technology, CLM, contract negotiation, obligations, renewals, amendments, or compliance workflows.
• Experience with enterprise integrations such as SAP, SAP Ariba, Coupa, Zip, Salesforce, or downstream finance and procurement systems.
• Experience shipping agentic workflows or AI products that can recommend, draft, or take action with user approval.
• Familiarity with enterprise data models, entity resolution, contract families, knowledge graphs, structured extraction, or document intelligence.
• Experience making build-versus-buy or vendor-partner decisions for AI, data, or workflow capabilities.
• Experience launching products in a highly regulated, high-trust, or document-heavy environment.

Base Salary Range: $210,000 - $255,000, offers company bonus

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off – take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun
• And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.