Responsibilities
This position will support our newly awarded DCSA contract.
Empower AI is seeking a SharePoint / Web Developer to build and maintain solutions on the enterprise collaboration platform and public-facing web content for a Department of War agency supported by an enterprise IT Customer Support Services program serving more than 13,000 users across NIPRNet, SIPRNet, and planned JWICS enclaves. The developer delivers custom solutions on Microsoft 365 integrated toolsets (Power Apps, Power Automate, SharePoint Framework, JavaScript), maintains front-end and back-end web content on the Government's web content management system, and ensures every deliverable meets Government coding standards, Section 508 accessibility, and responsive design principles.
Work is managed against a Government-prioritized backlog in an Agile framework with formal stakeholder demonstration and acceptance. This is a salaried, FLSA-exempt position in which you will independently analyze situations, determine the appropriate course of action, and exercise discretion and independent judgment on matters of significance to the program and its customers.
THIS IS A HYBRID ROLE BASED IN QUANTICO, VA (RKB) WITH REMOTE WORK ELIGIBILITY AND UP TO 10% OF TRAVEL INVOLVED.
Job duties
- Design, develop, test, and maintain custom solutions on the Microsoft 365 / Power Platform toolset (Power Apps, Power Automate, SharePoint Online, SPFx, JavaScript/TypeScript) to automate business processes and improve the user experience, as directed by the Government-prioritized backlog.
- Provide front-end and back-end maintenance and custom configuration for the Government's public-facing web content on the current web content management system (e.g., AFPIMS) using HTML, CSS, JavaScript, and Adobe Creative Suite.
- Ensure all web content and applications are fully compliant with Section 508 accessibility requirements, responsive design principles, and Government coding standards, and prepare Voluntary Product Accessibility Templates (VPATs) for developed applications upon request.
- Support the modernized IT Service Portal and self-service experience by developing portal components, forms, and knowledge presentation features in coordination with the UX Designer and ITSM platform developers.
- Participate in the Agile development cycle: refine backlog items, estimate, develop, unit test, demonstrate completed work to Government stakeholders, support User Acceptance Testing, and obtain documented stakeholder acceptance before closure.
- Apply secure coding standards and Federal security guidelines (including NIST SP 800-218 SSDF practices), perform code reviews, and deliver compliant code and configuration packages for deployment through the platform owner and Change Management.
- Provide Tier II/III support for complex collaboration platform and web content issues, contribute Tier 0 knowledge articles and end-user guidance on platform capabilities, and follow the Customer-Confirmed Ticket Closure process.
- Maintain technical documentation, solution designs, and data governance and security settings for developed solutions, and contribute development status and automation recommendations to the Monthly Customer Support Activity Report and CX Roadmap.