Position Summary... Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.
About Team
We are the team that powers the order lifecycle for millions of customers across Walmart and Sam’s Club. Our mission is to ensure every order is fulfilled accurately, efficiently, and seamlessly, from the moment a customer places an order until it is delivered or picked up. We build highly scalable and resilient distributed systems that orchestrate order fulfillment across stores, distribution centers, carriers, suppliers, and last-mile delivery partners.
Our platforms enable critical business capabilities such as order sourcing, inventory reservation, fulfillment optimization, carrier integration, shipment tracking, exception handling, returns, and customer promise management. Every day, our solutions process and manage millions of orders while ensuring a seamless customer experience across both eCommerce and omnichannel journeys.
The team works on complex engineering challenges involving large-scale distributed systems, event-driven architectures, real-time inventory visibility, fulfillment optimization, and supply chain integrations. We leverage modern technologies and cloud-native architectures to build highly available, scalable, and performant systems that directly impact customer satisfaction and business growth.
We are a highly motivated and collaborative team that thrives on solving real-world problems at massive scale. If you enjoy tackling complex technical challenges, designing resilient systems, learning new technologies, and making a tangible business impact, you'll find OMS to be an exciting and rewarding place to grow your career. Join us in building the next generation of order management and fulfillment solutions that power one of the world's largest retail ecosystems.